At SMMPERK, we always aim to provide the best and most reliable SMM panel services to our customers. By using our platform, you agree to the following refund and cancellation policy:
Refunds for Failed Orders
If your order is not delivered or fails due to a system error, the amount will be automatically refunded to your SMMPERK wallet balance.
Non-Refundable Services
Once the service is delivered successfully (for example: followers, likes, views, comments), it cannot be reversed, cancelled, or refunded.
Please make sure you enter the correct link or username before placing an order.
Partial Delivery
In case of partial delivery, you will receive an automatic refund for the undelivered portion.
Duplicate or Wrong Orders
Orders with incorrect details or duplicate submissions are not eligible for a refund.
Chargebacks & Disputes
Any attempt to file a chargeback or dispute without contacting SMMPERK Support will result in suspension of your account.
We recommend contacting our support team via Contact Page before taking any external action.
Refund Processing Time
Wallet refunds are processed instantly. Bank/Payment gateway refunds (if applicable) may take 3–7 business days depending on your provider.
Support & Assistance
If you have any issues regarding your order or refund, please reach us via WhatsApp or Telegram available on our Contact Page.